Get Valeted is committed to delivering an effortless car valet experience for you. We have listed below, answers to frequently asked questions and other information that you may find useful both, before and after your car valet service.
If you can't find the answer to your question in our Help page or require further information please do not hesitate to contact us.
- How long would my chosen service take?
- What happens if it starts to rain heavily at the time of my service?
- What are the payment options?
- Is there anything else I need to know about my service?
How long would my chosen service take?
Each service on our website has a 'Estimated duration of this service' field above the price table. As the term suggests, this is an average figure and combines the possible time taken for that service across all vehicle (size) groups. Actual duration of the service can vary depending on other factors such as the condition of the car, number of operatives at the job , level of efficiency of each operative and more.
What happens it it starts to rain at the time of my service?
If extreme weather conditions prevail at the time of your service, you may wish to contact us to re-schedule another date/time for your appointment. Alternatively, if we find that the weather conditions before/at the time of your service would not allow us to carry out your service effectively, we will contact you by telephone to re-arrange another date/time.
Payment Options
You can pay by cash or cheque upon completion of you service.
Is there anything else I need to know about my service?
We have compiled a short list of useful tips for you that will help enhance your car valet experience with us:
- It is advisable to allow sufficient time(1-2 hours is usually adequate depending on distance traveled) for your vehicle to cool down before having the exterior of your vehicle valeted. This prevents the occurrence of wheel stains and water spots- a common problem caused by the reaction of cleaning solutions on inappropriate surface temperatures.
- In extremely hot weather conditions, park your car in a shaded area whenever possible, if your service entails exterior cleaning as well. This helps prevent water droplets drying too quickly on the paintwork and causing unsightly water spots.
- Our upholstery shampooing equipment is designed to leave the washed/treated areas touch-dry shortly upon completion. In the event that this cannot be achieved (possibly due to heavily stained fabrics requiring repeat applications), we will cover the effected areas with plastic seat covers . Nevertheless, it is advisable to allow a further 1-2 hours of non-use of any freshly-washed areas such as seats and carpets. This allows it to dry naturally, thereby ensuring a more revived appearance and feel.
IMPORTANT: If you suffer from any breathing problems or asthma, please let us know at the time of booking so that we can make sure that air fresheners and/or fabric refreshers are not used for your vehicle interiors.